The most anticipated release of the year is turning into a nightmare for some users. Cyberpunk 2077’s performance on some consoles is pitiful.
And while CD Projekt Red has promised to release patches in the coming months to fix these issues, some players don’t want to wait. And this is not only affecting users. Sony no longer wants to deal with this problem, and has removed the game from the PlayStation Store.
Sony retira Cyberpunk 2077 de la PlayStation Store
If you search for Cyberpunk 2077 on the PlayStation Store, you will no longer find the purchase option in any of its sections. Sony has withdrawn the game, since as mentioned in their Twitter account, this is not the experience they want to provide their users:
SIE strives to ensure a high level of customer satisfaction, and we will begin offering a full refund for all players who have purchased Cyberpunk 2077 through the PlayStation Store and want a refund.
And to make it easier for users to claim a refund, Sony has created a special page for them to start the process. You just have to enter this link. You will have to log in with your account and complete a small form for the Sony team to start the process of verifying the order and granting the disbursement.
In this way, Sony begins the disbursement process for all users who claim, leaving aside the confusion that occurred these previous days. Some users tried to access the refund, but apparently the assistance did not process the process but encouraged us to wait for future updates.
Sony hasn’t mentioned any more details on this, so it’s not yet known when Cyberpunk 2077 will be available again on the PlayStation Store. You may be waiting for the long-awaited patches promised by CD Projekt Red to ensure optimal performance and no longer a headache for users.