Due to the current shortage of microchips, BMW has started delivering some models to its customers without the usual infotainment system compatibility with Android Auto y Apple CarPlay.
As of 2019, almost all BMW models have started to include full Android Auto compatibility. However, as reported Automotive News Europe (ANE), some customers have found that their newly purchased BMW is not compatible with Android Auto or Apple CarPlay.
According to BMW itself, the delay is due to the fact that they were forced to switch chip providers. The new manufacturer has the hardware ready, but not the necessary software to be able to run the integration with Android Auto or CarPlay. This is mainly affecting models specified with the “6P1” code.
A remote over-the-air update to activate Android Auto and Apple Car Play
In principle, only a temporary problem for the owners of the affected cars, since BMW has ensured that these vehicles will receive a remote over-the-air (OTA) update “at the end of June at the latest” that will return the functionality of Android Auto and CarPlay.
In more general terms, the affected models were manufactured in the first four months of this year and would mainly affect models destined for the United States and Europa.
The solution adopted by BMW is obviously not ideal for the customer. However, at BMW they consider that it is much better to have the car on time, even if some non-essential function is not yet operational, than to have to wait four more months to receive the car.
With no clear end in sight to the semiconductor shortage (expected to last at least until the end of the year), brands are forced to carry out what is called decontenting in the industry, that is, withdraw equipment. In the meantime, customers will either have to continue to wait longer than usual or opt for models without non-essential equipment.
Meanwhile, ANE points out that Mercedes-Benz simply does not include certain chips in its vehicles. These and the features they control will be installed in a later recall. By comparison, BMW’s solution seems more reasonable.